The Company


Industry: Medical Spa


Entity Type: Private Equity-Backed


Operating Region: West Coast


Size: $60M


The CHRO had departed during a time of significant growth, and the company needed an experienced human resources leader while they conducted their permanent search.

The Solution

The interim leader brought deep experience as a talent management innovator specializing in employee engagement and organizational change. Additionally, they were highly adept in optimizing business performance through building out and developing high-functioning recruiting teams.


The interim CHRO provided critical leadership during the four-month transition, leading key initiatives in shifting talent strategy for a leaner team, implementing annual compensation reviews, and rightsizing the company. Ultimately, this individual was brought on as the permanent CHRO due to the success of their engagement and long-term fit with the organization.


Reduced Home Office Workforce by 20%

They led an initiative to rightsize the company, reducing the home office by 20% and balancing staffing to revenue levels.

Streamlined the Incentive Plan

They streamlined incentives to be uniform, provide better compensation, and ensure internal equity.

Transitioned Payroll Systems

The interim leader successfully transitioned payroll systems from Paylocity to ADP without interrupting payroll.

James Hickey Headshot

James Hickey
Senior Managing Director, McDermott + Bull Interim Leaders

James Hickey serves as a Senior Managing Director for McDermott + Bull Interim Leaders, helping companies with mission-critical needs for talented executives during key points in their life cycle. He also works closely with Private Equity Groups to help their portfolio companies when there are gaps in leadership or to provide additional support to the team during critical transactions.