The Company

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Industry: Business Services

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Entity Type: Wholly Owned Subsidiary

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Operating Region: U.S.

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Size: $1.4B

The PROBLEM

The organization required an HR leader capable of addressing several critical areas, including optimizing Workday, improving talent acquisition, and enhancing team cohesion. The interim leader would need to stabilize the HR team, build a comprehensive talent acquisition strategy to address high turnover, improve hiring and retention KPIs, and fully operationalize and optimize the Workday system.

The Solution

McDermott + Bull Interim Leaders deployed an accomplished HR leader with 25 years of experience in companies of similar size and complexity. The executive was known as an HR change agent with competencies in talent management, HR systems, and HR team development, and they had a reputation for driving transformation and significant cultural change.

The RESULT

The interim leader’s greatest achievement was establishing confidence and trust between the HR department and the organization, receiving unsolicited praise from employees for restoring this vital relationship. While the optimization of Workday is ongoing, the interim Vice President of HR created stability by developing an action plan with the human resources information system specialist and bringing in a new consulting firm for comprehensive support. Additionally, they identified talent strategy needs, brought in additional resources, and gained clarity on budget and resource allocation.

30% Workday System Improvements + 70% Action Plan Completion

Stabilized the Workday system, completing approximately 30% of the necessary improvements and advancing to 70% completion of an action plan to mitigate future issues and risks.

90% Talent Acquisition Strategy Completion

The plan to align talent strategy and support future initiatives is 90% complete, with three strong candidates identified for the new Head of Talent Acquisition.

80% HR Team Structure Completion

The interim’s organizational structure design is 80% complete, with key hiring decisions made to ensure the right talent is in place.

Mark McConnell

Mark McConnell
Senior Managing Director, McDermott + Bull Interim Leaders
mcconnell@mbexec.com

Mark McConnell serves as a Senior Managing Director at McDermott + Bull Interim Leaders, partnering closely with clients who require on-demand consulting resources to bridge leadership gaps and propel their business forward.