by McDermott + Bull | Feb 28, 2018 | Stu Leibach
With the growth of Amazon and other online retail innovators, do we really still want, or need, “human” customer service? We read about the explosive growth of e-commerce and its impact on brick and mortar retail. The numbers are staggering: more than 8,600 retail...
by McDermott + Bull | Apr 13, 2017 | Stu Leibach
In the world of Retail, the requirements for Digital leaders have shifted in ways you may not expect. It is not those who are most tech-savvy super-users with the latest gadget, or the data miners. Omni-channel is dead and gone. Nextgen retail, as echoed throughout...
